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Frequently Asked Questions

Q: How did the Sir Wilfrid Laurier School Board come about?
Q: What is the mission of a School Board?
Q: When was the SWLSB founded?
Q: Where is the SWLSB's administration building located?
Q: How many schools and centres are there in the SWLSB?
Q: How many students are currently enrolled at the SWLSB?
Q: How many regions is the SWLSB divided into?
Q: Who collects school taxes?
Q: How do I pay my school taxes?
Q: How do I obtain a copy of my transcript of marks or attestations?
Q: What is a School Board Strategic Plan?
Q: What is a Partnership Agreement?
Q: What are the orientations of the SWLSB Strategic Plan and Partnership Agreement?
Q: What is a MESA?
Q: What is the General Assembly and when is it held?
Q: What is a Governing Board?
Q: What is the Parents Participation Organization?
Q: What are the functions of the SWLSB Parents' Committee?
Q: What is the English Parents Committee Association (EPCA)?
Q: What is SEAC?
Q: What are the functions of the SWLSB Commissioners?
Q: How can I find who my Commissioner is and how can I contact him/her?
Q: What is the remuneration of a Commissioner?
Q: How many SWLSB Commissioners are there?
Q: When and where do the Council of Commissioners meetings take place?
Q: What is the Commissioners Code of Ethics and Professional Conduct?
Q: How are the Chairperson and Vice-Chairperson of the Council of Commissioners elected?
Q: How can I make an access to information request?
Q: How is the Executive Committee elected?
Q: What is an ethics Commissioner?
Q: What is a Standing Committee?
Q: Who are the members of the Standing Committees?
Q: How do I know what school I am zoned for?
Q: What if I want to go to a school I am not zoned for?
Q: What are the eligibility requirements for students to register at the SWLSB?
Q: How do you obtain a Long Version Birth Certificate?
Q: Who can enroll in one of the SWLSB's Adult Education and Vocational Training centres?
Q: What is the SWLSB's alternative school system?
Q: Does the SWLSB have a policy regarding home schooling?
Q: Does the SWLSB provide day care services in its elementary schools?
Q: What is the function of the Educational Services Department?
Q: What are the eligibility criteria for a student to get transportation services?
Q: Does the SWLSB have a Special Education Policy?
Q: What is a Community Learning Centre?
Q: Does the SWLSB have a policy on the use of social media?
Q: How do I file a complaint?
Q: What is the Student Ombudsman?




GENERAL INFORMATION


Q: How did the Sir Wilfrid Laurier School Board come about?
The Sir Wilfrid Laurier School Board (SWLSB) was formed as a result of the amalgamation of English schools from eight school boards. Laurenval School Board, Laurentian School Board and Laurentienne School Trustees were merged, and the English sector of the other school boards of the Laval, Laurentides and Lanaudière administrative regions joined to become the new administrative entity.

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Q: What is the mission of a School Board?
The mission of a school board is to organize, for the benefit of the persons who come under its jurisdiction, the educational services provided for by the Education Act and the Basic School Regulations for Preschool, Elementary and Secondary Education.

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Q. When was the SWLSB founded?
The SWLSB was founded on July 1, 1998 when Religious Boards became Linguistic Boards.

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Q. Where is the SWLSB's administration building located?
http://www.swlauriersb.qc.ca/?page=contact
The SWLSB's administration building is located at 235 Montée Lesage, Rosemère (Québec) J7A 4A6. The Educational Services/Complementary Services is located next to the administrative centre, within the building of Rosemere High School at 239 Montée Lesage.

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Q. How many schools and centres are there in the SWLSB?
http://www.swlauriersb.qc.ca/?page=about/territory
There are 26 elementary schools, 9 secondary schools, 1 alternative high school, 5 Adult Education and Vocational Training centres and 1 science and nature centre.

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Q. How many students are currently enrolled at the SWLSB?
For the 2016-2017 school year, 12 919 students are enrolled in the youth sector.

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Q: How many regions is the SWLSB divided into?
The SWLSB is divided into three administrative regions: Laval, Lanaudière and Laurentides, has 15 MRC's (Municipalité Régionale de Comté) and covers an area of approximately 50 000 sq/kms.

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Q: Who collects school taxes?
The SWLSB collects the school taxes. School taxes are calculated using the Standardized Assessment (municipal evaluation multiplied by the factor) of properties as required by section 310 of the Education Act. Municipal evaluations are obtained from the municipal rolls and appear on your municipal tax bills.

In order to reduce the impact of the increase in property evaluations on school taxes, school boards are now able to average increases over the same period as municipalities, that is to say 3 or 4 years.

In addition, a School Board is now able to limit increases in school taxes to the average increase in its expenses. The calculation will be done each year based on a rate that will vary from one municipality to another according to the municipal evaluations in effect and will appear as a reduction on the tax bill.

The school tax is payable in two equal amounts if it is equal to or greater than $300, the first payment on the 31st day following the mailing of the tax bill (around the beginning of August) and the second on the 121st day following the mailing of the tax bill (around the beginning of November).

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Q: How do I pay my school taxes?
You may make your tax payments:

  • At any major banking institution (counter or automatic teller).
  • By internet using the reference number starting with 02584 (20 digits)
  • Cheque mailed to address on cashier's stub.
  • Foreign payers are to write to taxes@swlauriersb.qc.ca to obtain bank transfer information.

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Q: How do I obtain a copy of my transcript of marks or attestations?
If you were a student in SWLSB or any of the boards that merged in 1998 and you require a transcript of marks or attestation, please download a request form in PDF format, either in French or English from our website, complete the form and leave it at the front desk of the SWLSB Administration Building, or mail it to:

Archives/Records Centre; Sir Wilfrid Laurier School Board, 235 Montée Lesage, Rosemere, Québec, J7A 4Y6. For additional information please call 450 621-5600, extension 1338.

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STRATEGIC PLAN


Q. What is a School Board Strategic Plan?
A School Board strategic plan sets for a set of objectives, orientations and targets to be achieved by a specified period of time. It includes a portrait of the School Board region, the "blueprint for success", the actions and strategies that will be taken, the monitoring tools, and the targets that will be reached for the period specified- usually four or five years.

A School Board strategic plan must align with the orientations of the Minister of Education and all of the schools and centers must follow and build success plans which are also in line.

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Q. What is a Partnership Agreement?
A Partnership Agreement is a contractual document between a School Board and the Minister of Education. This document specifies the exact objectives and strategies that will be implemented to reach the specific targets for certification and qualification set by the Ministry. There are five main areas of focus:

  • Increased graduation and qualification rates before the age of 20
  • Improved mastery of French as a second language and English
  • Improved levels of retention in school and academic success of targeted groups
  • Healthier and safer school and center environments
  • An increase in the number of students under 20 enrolled in vocational training.

The Partnership Agreement runs for the length of the School Board strategic plan.

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Q. What are the orientations of the SWLSB Strategic Plan and Partnership Agreement?
There are six main orientations of the Sir Wilfrid Laurier Strategic Plan and Partnership Agreement that are designed to reflect the needs of our three regions and all orient towards the notion of Success for All.

These are:

  • Improved rates of student retention and academic success
  • Improved mastery of English and French as a Second Language
  • Improved success rates for students with handicaps, social maladjustments or learning difficulties
  • Provide healthy, safe and caring learning environments
  • Increase access to educational programs to address the needs of students under 20 years of age
  • Increased access to co-curricular programs and green initiatives

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Q. What is a MESA?
The Management and Educational Success Agreement (MESA) is an agreement between each school or center and the Director General of the School Board. This agreement runs for a period of one year and must be renewed each year upon the consensus of the parties. This agreement must reflect the objectives and indicators of the School Board strategic plan and partnership agreement. It must elaborate the strategies and actions that each school will undertake to reach their targets and thereby support the targets of the school board.

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GOVERNANCE


Q. What is the General Assembly and when is it held?
The General Assembly of parents is held at the beginning of the school year, and must be held before September 30th where all parents of the school are invited to elect parent representatives to the Governing Board, to decide whether there will be a Parent Participation Organization (PPO) and to elect a member of the Governing Board to the Parents Committee of the SWLSB.

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Q. What is a Governing Board?
It is an entity in every school made up of an equal number of parents elected at the General Assembly and school staff. Members of the community and students in the second cycle of secondary school may also attend, but do not have the right to vote. The Governing Board is presided over by a parent who is not an employee of the school board and is responsible for a number of issues related to its school in accordance with the Education Act.

For more information: http://www.mels.gouv.qc.ca/rens/banque/pages/parent-a.htm

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Q. What is the Parents Participation Organization?
The Parent Participation Organization Parents is formed at the General Assembly. Its aim is to promote parents' participation in the development, implementation and periodical evaluation of the school's educational project, and to encourage their participation in their child's schooling. The Organization may be consulted by the parents' representatives on the Governing Board or it may decide to advise them on any issue concerning the parents.

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Q. What are the functions of the SWLSB Parents' Committee?
The functions of the Parents' Committee (PC), as outlined in Section 192 of the Education Act, are: to promote parents' participation in the activities of the School Board and to designate parents who will take part in the various committees established by the School Board; to give advice on any subject conducive to the most efficient operation possible of the School Board; to inform the School Board of the needs of parents as identified by the school representatives and by the representative of the Advisory Committee on Special Education Services (SEAC) to give its opinion to the School Board on any matter the latter is required to submit to it.

The PC also elects two Parent Commissioner Members (one elementary and one secondary) to participate in the standing committees of the SWLSB. PC sends a delegate to the English Parents Committee Association (EPCA).

Also, the Parents' Committee is consulted by the School Board on several consultation matters stipulated in Section 193 of the Education Act.

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Q. What is the English Parents Committee Association (EPCA)?
The English Parents Committee Association (EPCA) is a group of parents of students of the English public school system in the Province of Quebec. They reach parents within the English community via the Parents' Committees. The group was formed in 2009 when some of the English parents committees felt that the Quebec Federation of Parents' Committees did not meet the needs or the requirements of the English school boards.

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Q. What is SEAC?
The Special Education Advisory Committee (SEAC) is a group of parents, on an advisory committee on services for handicapped students and students with social maladjustments or learning disabilities. SEAC advises the School Board on allocation of resources, and on policies for the organization of educational services to students with handicaps, social maladjustments or learning disabilities. The Parents Committee elects the members to this committee. The criterion to be on this committee is that you must have a child with special needs. The mandate is 2 years.

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Q. What are the functions of the SWLSB Commissioners?
The role, responsibilities and powers of school commissioners are spelled out in the Education Act of the Government of Quebec. These generally fall into two categories: what a commissioner does as an elected representative of a ward, and what he does as a member of the Council of Commissioners of the Sir Wilfrid Laurier School Board.

The Council of Commissioners:

  • Approves the annual budget of the School Board and the operating budget of all the elementary and secondary schools and all the Adult Education and Vocational Training Centres.
  • Decides the possible closings of any schools and rezoning.
  • Approves and votes on all other issues as mandated in the Education Act.

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Q: How can I find who my Commissioner is and how can I contact him/her?
You can find a list of Commissioners and what Electoral division they are at:

http://www.swlauriersb.qc.ca/?page=governance/commissioners

There is a link to their e-mail address if you click on their name, otherwise you may call the school board at 450 621-5600 extension 1369.

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Q: What is the remuneration of a Commissioner?

You may obtain this information as well as the expenses incurred by Commissioners by contacting the Secretary General of the School Board at jthompson@swlauriersb.qc.ca.

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Q: How many SWLSB Commissioners are there?
The members of the Council of Commissioners are elected during the school elections. The school board territory includes 9 electoral divisions. The Council is composed of the Chairperson, 13 commissioners, 3 of whom are parent commissioners: one for the elementary level, one for the secondary level and one for special needs.

The term of office of elected commissioners is for a duration of 4 years and the term of office of parent commissioners is for one year, unless otherwise determined by the Ministère de l'Éducation et de l'Enseignement supérieur (MEES)

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Q: When and where do the Council of Commissioners meetings take place?
The Council of Commissioners must, by by-law, fix the date, time and place of its regular meetings and hold at least four meetings every school year. Council meetings are held in the board room of the School Board Administrative Centre in Rosemère and are open to the public. They are normally held on the last Wednesday of the month at 7:30 p.m. but there are exceptions. Please refer to the section on Commissioners on our web site.

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Q: What is the Commissioners Code of Ethics and Professional Conduct?
http://www.swlauriersb.qc.ca/?page=governance/policiesandprocedures

As revised in the September 2009 "Code of Ethics & Professional Conduct for Commissioners of the Sir Wilfrid Laurier School Board" they must:

  • Perform their duties with care, dignity and integrity within the scope of the functions and powers conferred upon them;
  • Perform their duties conscientiously and diligently;
  • Perform their duties with complete independence, free of interference;
  • Be objective and impartial;
  • Act in a respectful and courteous manner towards fellow commissioners, administrators and employees of the School Board and the stakeholders;
  • Take the measures necessary to maintain and improve the knowledge and skills required in the performance of their duties;
  • Listen to what parents have to say and promote the use of official organizations as channels of communication with the Council of Commissioners.

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Q: How is the Chairperson of the Council of Commissioners elected?
The Chairperson is elected by universal sufferage.

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Q: How can I make an access to information request?
A written request must be mailed to the Secretary General of the School Board at 235, montée Lesage, Rosemère, Québec, J7A 4Y6. To be receivable, a request for access to a document must be sufficiently precise to allow the document to be located.

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Q: How is the Executive Committee elected?
The Executive Committee of the School Board is composed of 4 elected commissioners, in addition to the Chairperson and 1 parent commissioner. The Executive Committee's term of office is for two years.

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Q: What is an ethics Commissioner?
The Ethics Commissioner is the person named by the Council of Commissioners, mandated to examine or inquire into alleged or actual conduct that may be contrary to standards of ethics or professional conduct, or charged with determining or imposing appropriate penalties.

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Q: What is a Standing Committee?
They are monthly meetings held on strategic planning, policy development and project management. Each committee makes recommendations to the Executive Committee and the Council of Commissioners for a decision or mandate regarding a specific course of action. The following are the different committees established:

  • Adult Education and Technical Vocational Education;
  • Corporate ;
  • Pedagogical;
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    Q: Who are the members of the Standing Committees?
    Standing Committees are composed of commissioners, parent commissioners, department directors, assistant directors and coordinators.

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    ENROLMENT AND REGISTRATION


    Q: How do I know what school I am zoned for?
    To find out what school you are zoned for, call 450-621-5600 ext 1335 or visit the Parent Info section of our website.

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    Q: What if I want to go to a school I am not zoned for?
    For new registrations, you must make an application at your zoned school indicating the school you wish to attend and the reason why. The school will forward the application to the School Organization Department and if there is room at that school your child will be admitted. If your child is already attending an out of zone school, you can make the application at the school your child is attending. You will receive an answer by the end of May. This application must be made every year. Parents are responsible to transport their children to and from school if they are accepted out of zone.

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    Q: What are the eligibility requirements for students to register at the SWLSB?
    http://www.swlauriersb.qc.ca/?page=parentinfo/registrationandadmission

    New registrations for the next school year should be completed at your zoned school where your child will be attending. An application for the Certificate of Eligibility will also be filled out at this location.

    Bring the Certificate of Eligibility and birth certificate showing parents' names directly to the school your child will be attending. If you cannot find the document, please mention to the school that the eligibility has been granted. Also, provide the child's Long Version Birth Certificate, showing the parents' names.

    If the student or a sibling attended an English private school in Quebec, this article no longer applies, since the modifications that were made to the French Language Charter on October 1, 2002 (Bill 104).

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    Q: How do you obtain a Long Version Birth Certificate?
    To register your child with the SWLSB, an original long version birth certificate bearing the parents' names is required by the Ministry of Education. You can obtain information regarding Quebec birth certificates by contacting "Le Directeur de l'état civil" at 2050, rue Bleury, 6e étage, Montréal. You can also phone 514 864-3900 from Montreal or 1 800 567-3900 from elsewhere in Quebec or e-mail them at etatcivil@dec.gouv.qc.ca. For births outside of Quebec, you must contact the Division of Vital Statistics where the child was born.

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    Q: Who can enroll in one of the SWLSB's Adult Education and Vocational Training centres?
    The Adult Education and Vocational Training Services (CDC Laurier) offer a wide variety of Vocational Training programs to students who have completed the required prerequisites at the Secondary III or IV level or who have obtained a high school leaving certificate, the Diploma of Secondary Studies (DES).

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    Q: What is the SWLSB's alternative school system?
    The philosophy of Phoenix is to provide an opportunity for every student to have a fresh start. Expectations and goals for academic, personal and social growth are clearly outlined. The school emphasizes student accountability to reach those goals. The school is committed to working with students to find the means and strategies for achieving these goals.

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    STUDENT SERVICES


    Q: Does the SWLSB have a policy regarding home schooling?
    Yes, it is in accordance with Section 15 of the Education Act, which gives parents the right to teach their children at home. Parents who request a Home Schooling Contract with the SWLSB must reside within the territory served by the Board. A request for the contract must include an application for the contract, and an education plan (which specifies the teaching, learning and assessment experiences that shall be provided). The deadline for applications is July 1. You do not need a certificate of eligibility for Home Schooling. However, students without this certificate are not eligible to write the Ministry of Educations' exams or receive graduation diplomas.

    The SWLSB must evaluate the educational experience of the student who is about to receive home schooling. This is done to ensure that the home schooling is similar to what is provided at school.

    The policy falls under the jurisdiction of the Educational Services Department. During the home schooling application process, Educational Services will review the request for a Home Schooling Contract; interview the parents; assist the parents in preparing an education plan; review and discuss the education plan; submit a recommendation to the Director General, approving or denying the request for the contract; and evaluate the home schooled student.

    Once the Board has determined that the parents are able to fulfill their obligation to provide proper home schooling, a Home Schooling Contract shall be issued. The contract is valid for one (1) year and is renewable by application on an annual basis.

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    Q: Does the SWLSB provide day care services in its elementary schools?
    Yes. The school day care service is offered before and after school, for most elementary school children. It is an integral part of the services provided by the school and must be self-financed. The school day care service provides a program of activities in keeping with the needs of the child in a safe environment supervised by qualified staff. The management of school day care services must be in compliance with the policies of the School Board, the Education Act and the budgetary rules of the Ministère de l'Éducation et de l'Enseignement supérieur (MEES).

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    Q: What is the function of the Educational Services Department?
    Educational Services provide support for pedagogy in all youth sector schools. Its major role is centered on the implementation of the Basic School Regulations as prescribed by the Ministry of Education. Pedagogical Services assists schools in the following areas:

    • Workshops and other professional development activities for teachers and school communities
    • Planning of pedagogical activities, evaluation plans, school success plans and other projects
    • Implement the Quebec Education Program
    • Selection, development and use of instructional materials
    • Use of appropriate instructional strategies
    • The development of school initiatives such as grant proposals and other projects
    • The development of curriculum materials for teachers
    • Evaluation and reporting services
    • Application of a variety of appropriate evaluation techniques
    • Use of information technology, development of skills and the integration of technology into the curriculum
    • Integration and use of technology as an instructional tool
    • Support to schools in the development of local programs
    • Another area of responsibility for the department is in the development of policies and procedures for the Board regarding the educational services offered to the schools. Such pedagogical policies and procedures are developed by the department in collaboration with other departments within the SWLSB.

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    Q: What are the eligibility criteria for a student to get transportation services?
    The eligibility criteria, according to the SWLSB's transportation policy, are as follows:

    Transportation will be provided to students within their school zones meeting the following conditions of eligibility:

    • Kindergarten students who reside at a distance of 800 meters or more from the school they attend.
    • Elementary students who reside at a distance of 1.6 km or more from the school they attend.
    • Secondary students who reside at a distance of 1.6 km or more from the school they attend.
    • Students with physical or Intellectual impairment who require specialized transportation and have been identified and authorized by the board.
    • Notwithstanding the above, the board may provide transportation in exceptional circumstances where it deems the request to be valid.

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    Q: Does the SWLSB have a Special Education Policy?
    http://www.swlauriersb.qc.ca/?page=governance/policiesandprocedures

    Yes. The SWLSB adopted a Special Education Policy, in which its objective is to provide and organize educational services to students with special needs - whether they have handicaps, social maladjustments or learning disabilities. It has been adopted in accordance with section 235 of the Education Act, which prescribes that every School Board adopts a policy to ensure the harmonious integration of special needs students into regular classroom settings and school activities.

    The Complementary Services Department will be responsible for the implementation, dissemination, monitoring and evaluation of the policy which is geared towards all eligible special needs students at the pre-school, elementary and secondary levels. Students will be placed in schools as close as possible to their homes. The organization of the required special needs educational services shall be based on the individual evaluation of the abilities and needs of the student in question, as well as the available financial resources.

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    Q: What is a Community Learning Centre?
    http://www.swlauriersb.qc.ca/schools/llhs/

    http://www.swlauriersb.qc.ca/schools/lrhs/clc/

    The Community Learning Center (CLC) is a formal partnership of one or more schools/centers, public or private agencies and community groups, working together for the benefit of students, families and the community. The CLC establishes and nurtures connections between students and our community. Currently, SWLSB has three CLC's, one located at Laval Senior Academy in Laval, one at Laurentian Regional High school in Lachute and one in Joliette. Both locations have video conferencing.

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    Q: Does the SWLSB have a policy on the use of social media?
    Yes. Please refer to the "Use of Information and Communication Technology Resources Policy" at http://www.swlauriersb.qc.ca/?page=governance/policiesandprocedures

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    COMPLAINTS


    Q: How do I file a complaint?
    You must first address the school principal or the centre or department director concerned. If necessary, it will then be forwarded to the General Directorate. Please be sure to have all the required information on hand and a clear idea of your expectations.

    If you are not satisfied with the response you have received, you may lodge a written complaint with the Secretary General.

    BY MAIL:
    Sir Wilfrid Laurier School Board
    235, montée Lesage
    Rosemere, QC J7A 4Y6

    BY FAX: 450 621-7929

    BY EMAIL:
    Secretary General: jbrabant@swlauriersb.qc.ca

    The Secretary General will contact you within 5 working days of receiving your complaint and will guide you through the necessary steps.

    Once all the necessary steps have been followed, if you are still dissatisfied with the manner in which your complaint was handled or with its outcome, you may refer the matter to the Student Ombudsman, in writing within 90 days of the incident in question.

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    Q: What is the Student Ombudsman?
    A person designated by the Council of Commissioners and mandated to give the Council of Commissioners an opinion on the merits of a complaint and to recommend appropriate corrective measures, if any. You may find information needed on how to get in touch with him at:
    http://www.swlauriersb.qc.ca/?page=parentinfo/studentombudsman

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